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Cookie Policy

Last updated: May 4, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with the site.

2. How We Use Cookies

Big Lab IT Solutions L.L.C ("we", "us") uses cookies on big-lab.ai and app.big-lab.ai for the following purposes:

3. Types of Cookies We Use

Cookie	Type	Purpose	Duration
cookie_consent	Necessary	Stores your cookie consent preference	Persistent (localStorage)
_ga, _ga_*	Analytics	Google Analytics — tracks page views, sessions, and user behavior to improve our website	2 years
connect.sid	Necessary	Session cookie for authenticated users on app.big-lab.ai	Session / 24 hours

4. Cookie Categories

• Necessary cookies: Essential for the website to function. These cannot be disabled. They include session management and cookie consent storage.
• Analytics cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously. These are only set with your consent.

5. Your Cookie Choices

When you first visit our website, you will see a cookie consent banner offering two choices:

• Accept all: Enables both necessary and analytics cookies.
• Necessary only: Enables only essential cookies. Analytics tracking (Google Analytics) will be disabled.

You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, this may affect the functionality of the website.

6. Google Analytics

We use Google Analytics (measurement ID: G-3LEWTZH8VS) to analyze website traffic. Google Analytics uses cookies to collect anonymized data about your visit, including pages viewed, time spent, and referring source. This data is processed by Google LLC under their Privacy Policy.

You can opt out of Google Analytics by:

• Selecting "Necessary only" in our cookie consent banner.
• Installing the Google Analytics Opt-out Browser Add-on.

7. Third-Party Cookies

We do not use third-party advertising cookies. The only third-party cookies are from Google Analytics, used solely for website analytics purposes.

8. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have questions about our use of cookies:

Big Lab IT Solutions L.L.C
Dubai Branch Building, Mankhool, Plot 623-0, Dubai, UAE
Email: info@big-lab.ai